Contact our team
Our support team is ready to help with questions about your account, deposits, withdrawals, or technical issues. Contact us for verification guidance, bonus enquiries, or general feedback and we’ll walk you through the next steps. For faster answers use live chat or call; for formal requests and documentation please email the appropriate department. Have account details ready to speed verification. We aim to respond quickly and keep you updated at every stage of your request.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 support, English; response ~1 business day) |
| General enquiries | [email protected] (account changes, verification documents; response 24-48h) |
| Affiliate enquiries | [email protected] (partnerships and tracking; manager replies 48-72h) |
| Phone | +1 416 589 2347 (Mon-Fri, 09:00-18:00 local) |
| Working hours | Mon-Fri, 09:00-18:00 (email replies outside hours) |
Contact by email
Email is the preferred way to reach us for detailed requests, account issues, or when you need to send documents. Please contact [email protected] with a clear subject line, your account username, and up-to-date contact details to avoid delays. Attach any required documents in readable formats and allow time for our team to verify your information.
Submit your enquiry
Contact Sunny Spins Support Questions about bonuses, payments or account verification? Send us a message and our team will get back to you. Name Email Message Send message For quicker support after logging in, check the Help section inside your SunnySpins account.Response Time
Our support team aims to reply to most customer inquiries within one business day. Simple questions and account checks are usually handled quickly, while more complex matters such as KYC verification or payment investigations may take longer depending on the issue. If you need a faster update, please contact [email protected] with your account details and we’ll prioritise where possible.
Feedback
We welcome your feedback, suggestions, or ideas to improve the site. Tell us about bugs, feature requests, or anything that would make your experience smoother. All submissions are reviewed carefully by our team and used to improve the service and user experience. Use the help centre or feedback form to get in touch. We read every message and act on what matters most to players.