Terms of Use

These Terms and Conditions describe the rules that apply when you use the Sunny Spins site and services. They explain the relationship between us and our users, including account responsibilities, eligibility, acceptable use, and how we manage deposits, withdrawals and promotions. By registering or playing on SunnySpins you agree to follow these terms and any applicable laws in your province or territory.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a valid email address and provide truthful personal information during registration. You must not share your login details or allow others to access your account. We may suspend or close accounts where we suspect fraud, abuse, or breaches of these terms. Account verification may be required before withdrawals are processed; this can include government ID and proof of payment-method ownership.

Eligibility requirements

To create an account, you must be of legal gambling age in your province or territory and located in a jurisdiction where our services are permitted. Users from restricted areas are not eligible to register. We reserve the right to refuse registration or close accounts that do not meet eligibility requirements. It is your responsibility to ensure access from your location complies with local rules.

Acceptable platform use

Use the site for lawful, personal entertainment only. Prohibited actions include account sharing, use of bots or automated tools, collusion, chargeback abuse, and attempts to exploit software or promotions. We may restrict, freeze or close accounts and void wagers or bonuses if we suspect misuse. Repeated violations may result in permanent exclusion.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms shown in the cashier or promotion page. Bonus funds may carry wagering requirements, maximum bet limits and game restrictions. Unless a promotion states otherwise, bonus balances are non-cashable until wagering conditions are met. We may cancel or adjust promotions where necessary to prevent abuse or to comply with legal requirements.

Deposits and withdrawals

Payment options and limits are listed in the cashier. Minimum deposit and withdrawal values, processing times and fees depend on the chosen method. Withdrawals are subject to verification checks and may be delayed while identification and source-of-funds documentation are reviewed. We may return funds to the original payment method where feasible. Large withdrawals may be subject to split payments or additional checks.

Dispute resolution

If you have a complaint, contact our support team with full details. We will investigate and aim to resolve disputes promptly and fairly. If a satisfactory outcome cannot be reached directly, we will outline further escalation options. Using the site does not remove your right to seek remedies under applicable consumer protection laws.

Updates to Terms and Conditions

We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of SunnySpins after updates constitutes acceptance of the revised terms. Please check this page regularly to stay informed.